In every business, regardless of size, there are always a number of activities happening at the same time. This poses the risk of having too many things to do at once which could result in chaos! As a result of this many developers are coming up with software to tackle this issue  and many business are paying for these in return!

Having software manage business activities can allow you to have more control on the outcome of the activity. Software can allow you to predict risk, stay on top of your tasks, track the performance of activities and as a result improve the overall performance of your company or department.

Customer service solutions 

If you are interested in giving your customer service an edge, a support system may be the answer. A customer support system will enable you to manage, organise and track customer queries on a single platform.

The main feature of a support system is the ticketing function. Customer emails, calls, social posts and chat messages are automatically converted into tickets and they are distributed to customer support agents for immediate resolution. The data which is produced from this system in turn can be used to improve the overall performance of the product or service.

 

Customer service solutions 

If you are interested in giving your customer service an edge, a support system may be the answer. A customer support system will enable you to manage, organise and track customer queries on a single platform.

The main feature of a support system is the ticketing function. Customer emails, calls, social posts and chat messages are automatically converted into tickets and they are distributed to customer support agents for immediate resolution. The data which is produced from this system in turn can be used to improve the overall performance of the product or service.

 

social crm solution

Customer relationship management tools have been around for a while. Businesses use them to manage all customer-employee interactions across channels and departments, including sales, customer service, marketing, and technical support.

Incorporate social media data on customer interactions  into your CRM so that you can stay connected to your customers and their perceptions  and questions that are being shared about your product or service on social media channels. 

social crm solution

Customer relationship management tools have been around for a while. Businesses use them to manage all customer-employee interactions across channels and departments, including sales, customer service, marketing, and technical support.

Incorporate social media data on customer interactions  into your CRM so that you can stay connected to your customers and their perceptions  and questions that are being shared about your product or service on social media channels. 

front  & back end solutions

Develop front and back end systems that integrate to provide optimal performance. Back end solutions tackle any development or modification to the code that maintains the structure and functionality of the website, app or software in question. 

Front end development on the other hand tackles the user interface (UI) and the user experience (UX), with the aim of making the back end functionality and structure translates into a eye catching and user friendly experience for the user. 

front  & back end solutions

Develop front and back end systems that integrate to provide optimal performance. Back end solutions tackle any development or modification to the code that maintains the structure and functionality of the website, app or software in question. 

Front end development on the other hand tackles the user interface (UI) and the user experience (UX), with the aim of making the back end functionality and structure translates into a eye catching and user friendly experience for the user. 

MOBILE app DEVELOPMENT

We develop mobile applications supported by Android and IOS. Apps will provide users with a clean user interface and smooth customer journey to keep in contact with you on the go.  

 

MOBILE app DEVELOPMENT

We develop mobile applications supported by Android and IOS. Apps will provide users with a clean user interface and smooth customer journey to keep in contact with you on the go.  

 

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10:00-16:00 Monday-Friday

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Contact Us

+35699944140
+35699728948

info@8px.tech

10:00-16:00 Monday-Friday

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